Responsible Gaming
Our Commitment to Safe Gaming
1. Gaming Should Be Entertainment
Online pokies should only be enjoyed as entertainment, never as a way to earn money or solve financial problems. The house always has an advantage in games of chance. Please gamble only with money you can afford to lose.
2. Age Verification
You must be at least 18 years of age (or the legal gambling age in your state/territory) to participate in online gaming. We are committed to preventing underage gambling and verify the age and identity of all players.
3. Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, help is available:
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities or lying about how much you gamble
- Gambling with money needed for essential expenses (rent, bills, food)
- Neglecting work, study, or family responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Failed attempts to cut back or stop gambling
- Borrowing money to fund gambling
- Experiencing relationship problems due to gambling
4. Self-Help Tools and Player Protections
Most reputable online gaming operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive reminders about how long you have been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Closure: Close your account if you wish to stop gambling entirely
- Session Time Limits: Set automatic logout times
5. Support Services in Australia
If you or someone you know needs help with problem gambling, confidential support is available:
Primary Australian Resource
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Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free, confidential online and telephone counselling service for Australians affected by gambling
Additional International Support
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GamCare (United Kingdom)
Website: www.gamcare.org.uk -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
6. Take Action Today
If you think you may have a gambling problem, please reach out for help immediately. Problem gambling is a treatable condition, and support is confidential and free.
Contact Gambling Help Online today for professional support and advice tailored to Australians.
Responsible gaming is everyone's responsibility. We encourage all players to gamble within their means and seek help if gambling becomes a problem.